/* 요청 데스크 — 종이 접수증 느낌. JK미디어 관리자와 다른 독자 디자인(2026-10-16 사용자 지시) */
:root {
    --paper: #f5f1e8;
    --card: #fffdf8;
    --ink: #1f2a37;
    --ink-soft: #5b6573;
    --line: #e2dccd;
    --accent: #2f5d50;      /* 처리·주요 버튼 — 짙은 청록 */
    --accent-ink: #ffffff;
    --urgent: #c2410c;
    --st-received: #6b7280;
    --st-progress: #b45309;
    --st-done: #2f5d50;
    --st-hold: #7c3aed;
    --staff-bg: #eef4f1;
    --shadow: 0 1px 0 rgba(31, 42, 55, .06), 0 6px 18px -12px rgba(31, 42, 55, .25);
}
@media (prefers-color-scheme: dark) {
    :root {
        --paper: #161b22; --card: #1e252e; --ink: #e8e4da; --ink-soft: #a0a7b2; --line: #2e3742;
        --accent: #6fb39c; --accent-ink: #0f1a16; --urgent: #f08a5d;
        --st-received: #9aa3ae; --st-progress: #e3a64f; --st-done: #6fb39c; --st-hold: #b79cf5;
        --staff-bg: #1d2c28; --shadow: none;
        color-scheme: dark;
    }
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
    margin: 0; background: var(--paper); color: var(--ink);
    font: 15px/1.65 "IBM Plex Sans KR", "Apple SD Gothic Neo", "Malgun Gothic", sans-serif;
    display: flex; flex-direction: column; min-height: 100vh;
}
a { color: var(--accent); }
h1 { font-size: 1.5rem; line-height: 1.35; margin: 0 0 .75rem; text-wrap: balance; }
h2 { font-size: 1.05rem; margin: 0 0 .75rem; }
.mono, .no { font-family: "IBM Plex Mono", ui-monospace, monospace; font-variant-numeric: tabular-nums; }
.muted { color: var(--ink-soft); }
.small { font-size: .85rem; }
.center { text-align: center; }
.break { word-break: break-all; }
.eyebrow { margin: 0 0 .25rem; font-size: .78rem; letter-spacing: .08em; color: var(--ink-soft); font-weight: 500; }

/* 상단 막대 */
.bar {
    display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap;
    padding: 12px 20px; border-bottom: 2px solid var(--ink); background: var(--card);
}
.brand { display: flex; align-items: center; gap: 10px; color: var(--ink); text-decoration: none; font-weight: 700; }
.stamp {
    font: 500 .75rem/1 "IBM Plex Mono", monospace; letter-spacing: .12em; padding: 5px 7px;
    border: 2px solid var(--urgent); color: var(--urgent); border-radius: 4px; transform: rotate(-4deg);
}
.nav { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; }
.nav > a:not(.btn) { color: var(--ink); text-decoration: none; }
.me { position: relative; }
.me summary { cursor: pointer; list-style: none; color: var(--ink-soft); }
.me summary::-webkit-details-marker { display: none; }
.me-menu {
    position: absolute; right: 0; top: 130%; z-index: 5; min-width: 150px; padding: 6px;
    background: var(--card); border: 1px solid var(--line); border-radius: 8px; box-shadow: var(--shadow);
}
.me-menu a, .me-menu button {
    display: block; width: 100%; text-align: left; padding: 8px 10px; border: 0; background: none;
    color: var(--ink); font: inherit; text-decoration: none; border-radius: 6px; cursor: pointer;
}
.me-menu a:hover, .me-menu button:hover { background: var(--paper); }

.wrap { width: 100%; max-width: 860px; margin: 0 auto; padding-block: 28px 48px; padding-inline: 16px; flex: 1; }
.foot { text-align: center; color: var(--ink-soft); font-size: .8rem; padding: 18px 16px 28px; }

/* 카드·접수증 */
.card { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 22px; box-shadow: var(--shadow); margin-bottom: 18px; }
.narrow { max-width: 440px; margin: 24px auto; }
.slip { border-top: 6px solid var(--ink); }
.slip-head { display: flex; justify-content: space-between; align-items: center; margin-bottom: 8px; }
.no { color: var(--ink-soft); }
.no.big { font-size: 1.1rem; color: var(--ink); }
.body { white-space: pre-wrap; word-break: break-word; margin: 14px 0 4px; }
.facts { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px 16px; margin: 0; padding: 12px 0; border-block: 1px dashed var(--line); }
.facts .full { grid-column: 1 / -1; }
.facts dt { font-size: .75rem; color: var(--ink-soft); letter-spacing: .04em; }
.facts dd { margin: 0; min-width: 0; }

/* 상태 표시 */
.status { font-size: .8rem; font-weight: 500; padding: 3px 9px; border-radius: 999px; border: 1.5px solid currentColor; white-space: nowrap; }
.st-received { color: var(--st-received); }
.st-in_progress { color: var(--st-progress); }
.st-done { color: var(--st-done); }
.st-on_hold { color: var(--st-hold); }
.st-adopted { color: var(--accent); background: var(--staff-bg); }
.st-declined { color: var(--ink-soft); text-decoration: line-through; }
.tag { display: inline-block; font-size: .72rem; font-weight: 700; padding: 1px 7px; margin-right: 6px; border-radius: 4px; background: var(--paper); color: var(--ink-soft); vertical-align: 2px; border: 1px solid var(--line); }
.tag-urgent { background: var(--urgent); color: #fff; border-color: var(--urgent); }

/* 목록 */
.head-row { display: flex; justify-content: space-between; align-items: end; gap: 12px; flex-wrap: wrap; }
.tabs { display: flex; gap: 6px; flex-wrap: wrap; margin: 10px 0 16px; }
.tabs a { padding: 6px 12px; border-radius: 999px; border: 1px solid var(--line); color: var(--ink); text-decoration: none; background: var(--card); font-size: .9rem; }
.tabs a b { font-family: "IBM Plex Mono", monospace; font-weight: 500; color: var(--ink-soft); margin-left: 2px; }
.tabs a.on { background: var(--ink); color: var(--paper); border-color: var(--ink); }
.tabs a.on b { color: var(--paper); }
.tickets { list-style: none; margin: 0; padding: 0; background: var(--card); border: 1px solid var(--line); border-radius: 10px; box-shadow: var(--shadow); }
.tickets li + li { border-top: 1px solid var(--line); }
.ticket-row { display: grid; grid-template-columns: 56px minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 14px 16px; color: var(--ink); text-decoration: none; }
.ticket-row:hover { background: var(--paper); }
.ticket-row .main { display: flex; flex-direction: column; min-width: 0; }
.ticket-row .title { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ticket-row .meta { font-size: .82rem; color: var(--ink-soft); }
.empty { text-align: center; padding: 40px 22px; }
.pager { display: flex; justify-content: center; gap: 18px; margin-top: 16px; }

/* 답글 */
.thread { margin-top: 26px; }
.reply { background: var(--card); border: 1px solid var(--line); border-radius: 10px; padding: 14px 16px; margin-bottom: 10px; }
.reply-staff { background: var(--staff-bg); border-left: 4px solid var(--accent); }
.reply-head { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.reply .body { margin-top: 6px; }

/* 그림 */
.shots { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 12px; }
.shots img { display: block; max-width: 100%; width: auto; max-height: 260px; height: auto; border: 1px solid var(--line); border-radius: 6px; }

/* 입력 */
.form { display: flex; flex-direction: column; gap: 14px; }
.form label { display: flex; flex-direction: column; gap: 5px; font-weight: 500; font-size: .92rem; min-width: 0; }
.form label.check, .form label.inline { flex-direction: row; align-items: center; gap: 8px; font-weight: 400; }
.form label.inline { white-space: nowrap; }
.form label.inline select { width: auto; }
input, select, textarea {
    font: inherit; color: var(--ink); background: var(--card); width: 100%;
    border: 1.5px solid var(--line); border-radius: 8px; padding: 10px 12px;
}
input[type=checkbox] { width: auto; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--accent); }
textarea { resize: vertical; }
.grid2 { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 2fr); gap: 14px; }
.hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.drop { border: 1.5px dashed var(--line); border-radius: 8px; padding: 12px; }
.drop.over { border-color: var(--accent); background: var(--staff-bg); }
.drop input[type=file] { border: 0; padding: 0; }
.drop p { margin: 6px 0 0; }
.thumbs { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 8px; }
.thumbs img { height: 72px; width: auto; border-radius: 4px; border: 1px solid var(--line); }
.actions { display: flex; justify-content: flex-end; align-items: center; gap: 10px; flex-wrap: wrap; }
.actions form { margin: 0; }

.btn {
    display: inline-block; font: inherit; font-weight: 500; font-size: .92rem; padding: 9px 16px; border-radius: 8px;
    border: 1.5px solid var(--line); background: var(--card); color: var(--ink); text-decoration: none; cursor: pointer;
}
.btn:hover { border-color: var(--ink-soft); }
.btn-ink { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }
.btn-ink:hover { filter: brightness(1.08); border-color: var(--accent); }
.btn-wide { width: 100%; padding: 11px; }

.flash { background: var(--staff-bg); border: 1px solid var(--accent); border-radius: 8px; padding: 10px 14px; margin: 0 0 16px; }
.flash-bad { background: transparent; border-color: var(--urgent); color: var(--urgent); }
.user-row { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; padding: 12px 0; border-top: 1px solid var(--line); }
.user-row:first-of-type { border-top: 0; }

/* 회의 할 일 */
.mitem { padding: 16px 18px; margin-bottom: 12px; }
.mitem-head { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.mitem-head .push { margin-left: auto; }
.strong { font-weight: 500; margin-top: 8px; }
.note { font-size: .9rem; background: var(--paper); border-radius: 6px; padding: 8px 10px; margin-top: 8px; white-space: pre-wrap; word-break: break-word; }
.note b { font-size: .78rem; color: var(--ink-soft); margin-right: 6px; }
.note-opinion { border-left: 3px solid var(--st-progress); }
.decide { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 12px; align-items: center; }
.decide input { flex: 1 1 220px; width: auto; padding: 8px 10px; font-size: .9rem; }
.decide .btn { padding: 7px 14px; }
.summary-box summary { cursor: pointer; color: var(--accent); margin-top: 6px; }

@media (max-width: 600px) {
    .grid2, .facts { grid-template-columns: minmax(0, 1fr); }
    .ticket-row { grid-template-columns: minmax(0, 1fr) auto; }
    .ticket-row .no { display: none; }
    .card { padding: 18px; }
}